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Planet Media is committed to keep customers content by providing quality products and service. To ensure customer satisfaction, Planet Media reserves the right to reverse / refund a sale, including but not limited to the following:
- If the customer provides a valid reason, Planet Media will, at its discretion, allow for 100% refund of the product within 60 days from the date of purchase.
- If the customer provides a valid report that the charge was fraudulent or unauthorized.
- In order to comply with credit card industry rules, industry rules, legal terms of service, and requests from verified judiciary or law enforcement agencies.
- When a sale is returned, the customer receives a 100% refund. Returns will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for return.
- For any other reason Planet Media deems appropriate.